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FairPrice online FAQ

What is The Boys' Brigade Share-a-Gift Online Donation Drive 2016?

For the eighth year running, NTUC FairPrice is offering its online portal (www.fairprice.com.sg) as a platform for the public to make online donations to The Boys’ Brigade Share-a-Gift 2016. The public can also use the new FairPrice Online mobile app to make the donations.

When is the duration for this Online Donation Drive?

The Online Donation Drive starts on 25 November to 31 December 2016.

Who are the beneficiaries of this Online Donation Drive?

The Boys’ Brigade reach out to some 7,108 households who are receiving assistance from Government-funded ComCare programmes and from 198 Voluntary Welfare Organisations.

Do I need to register before making an Online Donation?

No, you do not need to register to make a donation online if you are using the web edition of FairPrice Online (www.fairprice.com.sg). After adding your items to the cart, you can proceed as a guest donor by entering your name and email address. If you are a registered user of FairPrice Online, you can choose to log in with your credentials to proceed with the donation. However, please take note that guest checkouts will not be available for FairPrice Online's mobile app. 

How do I make an online donation?

FairPrice Online has specially put together three General Food and Household Hampers valued at $20, $30 and $50 for the Online Donation Drive. These items are selected based on the needs of the Welfare Organisations. One can select any quantity of these General Food and Household Hampers and purchase them online. Alternatively, the public can donate via the mobile app and add the hampers to cart under the "Featured tab". FairPrice Online will then arrange for the donated General Food and Household Hampers to be sent to the beneficiaries.

Can I change my mind after making a donation online?

No. All online transactions are non-reversible.

What is the mode of payment for this Online Donation?

The General Food and Household Hampers can be purchased using Visa, MasterCard or AMEX credit cards.

Are these General Food and Household Hampers available for sale?

The General Food and Household Hampers are not available commercially as they are specially prepared for The Boys’ Brigade Share-a-Gift Online Donation Drive 2016.

Will I be charged for the delivery?

Delivery charge is waived for the General Food and Household Hampers. FairPrice Online will bear all delivery charges to the Welfare Organisations.

Is there any discount for corporate accounts?

Corporate account discounts do not apply as these General Food and Household Hampers are meant for donations.

Will I be entitled to Members' rebates?

Members' rebates will not be applicable for the purchase of the General Food and Household Hampers as they are meant for charitable causes.

Will I be entitled to LinkPoints?

LinkPoints will be awarded only if you pay with the OCBC Plus! Visa cards. Every $3 spent equates to 1 LinkPoint accumulated for the card holder. Full details are available at www.ocbc.com/plus.

Who do I address the delivery to?

It will not be necessary to select a delivery address, FairPrice Online will deliver all General Food and Household Hampers directly after the donation drive. 

Do I get a receipt for the donation?

The email confirmation is proof of the donation, you may retain the copy for reference purposes.

Can I customise the General Food and Household Hampers?

The General Food and Household Hampers offered on FairPrice Online are specially customised for the Donation Drive. No further customisations to the Hampers are allowed.

Can I donate additional items outside the General Food and Household Hampers?

You can choose to donate additional items to The Boys' Brigade via a separate order, however do note that standard delivery charges will be incurred accordingly. Also, FairPrice Online reserves the right to reject the orders if deemed necessary.

You can refer to www.bbshare.sg for further details.

Terms & Conditions

1) Donations hampers are strictly NOT for sale

2) Corporate discount and members' rebate will NOT be applicable for the donation

3) Only credit cards are accepted (VISA, MasterCard or AMEX)

4) Transactions for donation are non-reversible once submitted

5) Regrettably, donation hampers cannot be combined with other items. FairPrice Online reserves rights to gently remind customers to separate such orders. Delivery will be charged accordingly for order of catalogue items.

6) FairPrice Online reserves rights to replace items of similar value should package items be unavailable

7) All other terms and conditions of FairPrice Online apply where applicable.